questions

mind body spirit festival

FAQ's

Can I bring food & drink to the event?

We encourage you to bring a water bottle as there are free water refills within the venue. You are also welcome to bring your own food but there are numerous food options available from the venue and in the hall.

How do I collect my weekend, Three day or ultimate pass?

On arrival to the festival head straight to the hall entrance and one of our friendly team will scan your ticket.

Is there a cloak room?

Yes. Items are charged at £2 per coat and £3 per bag (cloakrooms are open 30 minutes prior the event opening and close when the event closes).

What is included in my Entrance Ticket?

This ticket gives you access to the Festival, wellbeing market; full of stands and stalls to browse, and all free stages.

Who qualifies for a concession ticket?

It is important the festival is as inclusive as possible, so we offer concessionary rates for:

  • NHS workers
  • Emergency services
  • NUS students
  • Those on benefits
  • Over 65+

Supporting documents must be provided.

Do I need an entrance ticket as well as a paid workshop ticket?

Yes, as all paid workshops are inside of the festival and therefore you will need a valid entrance ticket to reach them.

My ticket has the dates of 15 November on and not the day I purchased?

Don't worry. Your ticket type written on the front of your ticket will confirm the access you have to the event. All tickets will show the 15th of November as this is when the event officially opens!

Do I need to pay for my child?

Under 10’s are admitted free of charge to the festival. Proof of age may be requested in some situations. If you are attending a workshop, subject to the age restrictions on the content, any child who would require a chair will need a valid workshop ticket.

Can I book tickets for my friends?

Yes, the Festival is a great day out with all your friends. When booking you can allocate individual tickets to each person.

Do I need to print my ticket, or can I just show it on my phone?

That’s up to you, either will work! We would though ask you to think of the environmental impact of printing the ticket but also keep in mind how long your device batter can last.

I’ve lost my ticket?

Don’t worry! If you provide your name and matching ID on arrival, we can check you in without a ticket. However, click here to find an easy guide to locating your ticket.

Can I buy tickets on the door?

Yes, subject to there still being tickets available. Tickets on the door will be a higher price than booking in advance through the website.

Can I exchange or refund my entrance ticket?

If you can’t make a specific day of the festival, you can use the ticket on another day. If you cannot make any day of this year’s festival unfortunately, we are unable to provide refunds or swap tickets to a future event. Workshop tickets are nonrefundable and nontransferable.

I have a carer do they need to pay?

We offer a complimentary companion and carer tickets to accompany visitors to the show. Please contact info@mindbodyspirit.co.uk to make any arrangements.

When and where is the festival?

The festival will take place from Friday 15 Nov to Sunday 15 Nov at NEC Birmingham. You can find our handy travel advice here.

What should I wear?

Whatever you feel comfortable in! We will have a whole host of activities for you to join in with, from dancing to sound bath sessions and yoga, so wear something that allows your to get involved. You may be doing a lot of exploring and walking some suitable comfy footwear is a must.

Do you provide yoga mats and bolsters?

Whilst we do have a selection of yoga mats onsite for some of our key areas, we always love to see you bring your own as supplies are limited. This allows you to have what brings you most comfort whilst ensuring you can join in. Unfortunately we cannot supply any props such as blankets, blocks, straps and bolsters.

Will there be security at the event?

Yes, the welfare and safety of all our festival family is of the utmost importance. We will have a combination of security and MBS team around the event so do let them know if you need anything.

Will there be showers and changing rooms?

Unfortunately, there are no showers or changing rooms inside the event.

Will there be photography and filming?

Yes. All official photographers and videographers will have identification. Personal video and photography are allowed, for personal use, we want you to remember your day out! Please act respectfully to everyone attending the festival and be considerate of their individual experience. Please do not bring professional filming equipment to the event.

Will I be allowed to leave and re-enter?

Yes. You can leave and re-enter the Festival at any time during your visit. You will need to get your hand stamped on the way out by either Security or the MBS Team for re-entry.

I lost something! Help

Lost property is handed to either Team MBS or the venue. Please email info@mindbodyspiritfestival.co.uk to get in touch.

I’d like to contact one of the exhibitors or presenters

Please email info@mindbodyspiritfestival.co.uk and we will pass on your message or details.

How do I find out about future events?

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I’d like to be part of next year’s festival

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